Clear, fixed pricing for independent, homeowner-focused heat pump support. All services are provided remotely and are designed to give clear answers without sales pressure.
A remote handover and optimisation session for homeowners who have recently had a heat pump installed.
The session focuses on explaining how your system works, reviewing key settings, answering questions, and identifying any obvious setup or performance issues. Up to 60 minutes
Independent review of installer proposals before installation, including heat loss calculations, radiator sizing assumptions and proposed flow temperatures.
Includes a written summary and a follow-up discussion to explain findings and suggested questions to raise with your installer.
Remote troubleshooting support for systems that are not performing as expected, including comfort issues, high running costs, noise or fault codes.
The scope will be confirmed before booking.
All services are provided remotely and independently. UK Heat Pump Help does not offer installation services and does not replace your installer or manufacturer. Pricing covers advice, review and explanation only.