Air source heat pump unit installed in a gravel garden bed outside a UK brick house

How Our Heat Pump Technical Review Works

How Our Heat Pump
Technical Review Works

How Our Heat Pump Technical Review Works

A clear, structured remote process designed to identify exactly what's wrong with your heat pump system and give you practical, installer-ready recommendations. No site visit required. Fully independent.

A clear, structured remote process designed to identify exactly what's wrong with your heat pump system and give you practical, installer-ready recommendations. No site visit required. Fully independent.

Heat pump engineer commissioning an air source heat pump using a laptop and tablet on a UK residential installation
Heat pump engineer commissioning an air source heat pump using a laptop and tablet on a UK residential installation

Step 1

Step 1

Choose Your Service

Select the service that best matches what you need help with. If you're unsure, just get in touch and we'll point you in the right direction.

Step 2

Step 2

Send Us Your System Details

We'll ask for the relevant photos, system information, fault codes, bills or design documents so we can review everything before your appointment.

Bosch air source heat pump installed on a concrete base outside a UK home
Bosch air source heat pump installed on a concrete base outside a UK home
Black air source heat pump unit installed on a patio outside a UK detached home
Black air source heat pump unit installed on a patio outside a UK detached home

Step 3

Step 3

Your Technical Review

We'll go through everything with you one-to-one, identify what's happening and explain exactly what needs to change. Where needed, we'll provide clear recommendations you can follow yourself or pass directly to your installer.

Who This Is For

Who This Is For

Who We Help

Already have a heat pump:

For homeowners dealing with high electricity bills, cold rooms, fault codes, poor performance, short cycling or a system that simply doesn't seem to be working as it should.

Planning a heat pump:

For homeowners who want an independent check before committing — including heat loss calculations, heat pump sizing, radiator suitability and the proposed system design.

Ideal air source heat pump unit operating in winter conditions outside a UK brick building
Ideal air source heat pump unit operating in winter conditions outside a UK brick building
Vaillant air source heat pump installed in a garden against a wooden fence at a UK home
Vaillant air source heat pump installed in a garden against a wooden fence at a UK home

Independent Reviews

Independent Reviews

Why Our Approach Is Different

We take a structured, engineering-led approach to every review. Using the information you provide, we assess system design, flow temperatures, hydraulic layout, controls configuration, and overall system behaviour.

Our aim is to explain what's happening and why in clear language so you have the technical clarity to make informed decisions and, if needed, go back to your installer with confidence.

We are not affiliated with any installer or manufacturer. Every review is independently carried out with no commercial interest in the outcome.

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Contact Us

Not Sure Which Service You Need?

Not Sure Which Service You Need?

Not Sure Which Service You Need?

Not Sure Which Service You Need?

Not Sure Which Service You Need?

Whether you need help with an existing heat pump, a pre-installation review, cooling advice, servicing or a room-by-room heat loss survey, send us a few details and we'll point you in the right direction.

Whether you need help with an existing heat pump, a pre-installation review, cooling advice, servicing or a room-by-room heat loss survey, send us a few details and we'll point you in the right direction.

Whether you need help with an existing heat pump, a pre-installation review, cooling advice, servicing or a room-by-room heat loss survey, send us a few details and we'll point you in the right direction.

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