
How Our Heat Pump Technical Review Works
How Our Heat Pump Technical Review Works
How Our Heat Pump Technical Review Works
How Our Heat Pump Technical Review Works
A clear, structured process designed to identify performance issues, optimise efficiency, and provide practical, installer-ready recommendations all carried out remotely across the UK.
A clear, structured process designed to identify performance issues, optimise efficiency, and provide practical, installer-ready recommendations all carried out remotely across the UK.
A clear, structured process designed to identify performance issues, optimise efficiency, and provide practical, installer-ready recommendations all carried out remotely across the UK.


Step 1
Step 1
Start Your Review
Start Your Review
Start Your Review
Start Your Review
Choose the service that best fits your situation and pay the initial deposit to begin. Once received, we’ll send you a simple form along with clear instructions on the photos, documents, and system details we need. This ensures we have everything required to carry out a proper technical assessment.
Choose the service that best fits your situation and pay the initial deposit to begin. Once received, we’ll send you a simple form along with clear instructions on the photos, documents, and system details we need. This ensures we have everything required to carry out a proper technical assessment.
Step 2
Step 2
System Assessment
System Assessment
System Assessment
System Assessment
Complete the form and return it with your information. We carefully review your submission to understand how your system has been designed, installed, and is currently operating. If anything is missing, we’ll let you know — once everything is in place, we confirm and send the link for the remaining balance.
Complete the form and return it with your information. We carefully review your submission to understand how your system has been designed, installed, and is currently operating. If anything is missing, we’ll let you know — once everything is in place, we confirm and send the link for the remaining balance.




Step 3
Step 3
Technical Review & Report
Technical Review & Report
Technical Review & Report
Technical Review & Report
After final payment, we carry out a detailed independent technical review of your system. You’ll receive a clear written report with findings, explanations, and practical guidance within 7 days — helping you understand what’s happening and what to do next.
After final payment, we carry out a detailed independent technical review of your system. You’ll receive a clear written report with findings, explanations, and practical guidance within 7 days — helping you understand what’s happening and what to do next.
Who This Is For
Who This Is For
Who This Service Is For
Who This Service Is For
Who This Service Is For
Who This Service Is For
This service is designed for homeowners who feel their heat pump isn’t performing as it should — or who want a clear, independent technical opinion on how their system has been designed, installed, or configured.
This service is designed for homeowners who feel their heat pump isn’t performing as it should — or who want a clear, independent technical opinion on how their system has been designed, installed, or configured.
Many clients come to us when their heat pump runs constantly but struggles to reach temperature, when electricity costs seem higher than expected, or when radiators feel only lukewarm despite long running times.
Many clients come to us when their heat pump runs constantly but struggles to reach temperature, when electricity costs seem higher than expected, or when radiators feel only lukewarm despite long running times.
It’s also ideal if you’re unsure whether your system has been sized or commissioned correctly, or if you simply want clarity on how it should be operating. We provide a clear, unbiased view of what’s happening and what may need attention.
It’s also ideal if you’re unsure whether your system has been sized or commissioned correctly, or if you simply want clarity on how it should be operating. We provide a clear, unbiased view of what’s happening and what may need attention.




Independent Reviews
Independent Reviews
Why Homeowners Request Independent Reviews
Why Homeowners Request Independent Reviews
Why Homeowners Request Independent Reviews
Why Homeowners Request Independent Reviews
Heat pumps can perform very well when designed and set up correctly — but small issues in system design, commissioning, or controls can have a big impact on performance and running costs. Installers and manufacturers are not always best placed to identify these issues after installation, especially where responsibility is unclear or systems involve multiple components.
Heat pumps can perform very well when designed and set up correctly — but small issues in system design, commissioning, or controls can have a big impact on performance and running costs. Installers and manufacturers are not always best placed to identify these issues after installation, especially where responsibility is unclear or systems involve multiple components.
An independent technical review provides a fresh, unbiased assessment. We focus purely on how the system is performing and why — helping you understand whether everything is working as it should, and what steps may improve it.
An independent technical review provides a fresh, unbiased assessment. We focus purely on how the system is performing and why — helping you understand whether everything is working as it should, and what steps may improve it.
Our Approach
Our Approach
Our Approach
Our Approach
We take a structured, engineering-led approach to every review.
We take a structured, engineering-led approach to every review.
Using the information you provide, we assess system design, flow temperatures, controls, and overall system behaviour to build a clear picture of how your heat pump is operating. This includes identifying potential causes of poor performance, inefficiencies, or incorrect setup.
Using the information you provide, we assess system design, flow temperatures, controls, and overall system behaviour to build a clear picture of how your heat pump is operating. This includes identifying potential causes of poor performance, inefficiencies, or incorrect setup.
Our aim is not just to highlight issues, but to explain them clearly — giving you practical, actionable guidance you can use yourself or take back to your installer with confidence.
Our aim is not just to highlight issues, but to explain them clearly — giving you practical, actionable guidance you can use yourself or take back to your installer with confidence.


Contact Us
Not Sure If We Can Help?
Not Sure If We Can Help?
Not Sure If We Can Help?
Not Sure If We Can Help?
If you're unsure whether your heat pump problem can be diagnosed remotely, send us a short description of the issue and we’ll let you know if a technical review is worthwhile. No obligation.
If you're unsure whether your heat pump problem can be diagnosed remotely, send us a short description of the issue and we’ll let you know if a technical review is worthwhile. No obligation.

