Choose Your Review and Pay the Deposit
Select the service that matches your situation and pay the £50 deposit to begin. We'll immediately send you a simple information form with clear instructions on the photographs, documents, and system details we need to carry out a proper assessment.
Submit Your System Information
Complete the form and return it with your photos and documents. We review your submission carefully to understand how your system was designed, installed, and is currently operating. If anything important is missing, we'll let you know. Once everything is in order, we send the link for the remaining balance.
Receive Your Independent Technical Report
After final payment, we carry out a detailed independent technical review. Within 7 days you receive a clear written report covering our findings, observations, and practical recommendations in plain language you can use yourself or take directly to your installer.
Who Requests a Heat Pump Technical Review?
This service is for UK homeowners who already have a heat pump installed and something doesn't feel right or for those who are about to have one installed and want an independent check on the design before any money is committed.
After installation: Clients typically come to us when their heat pump runs constantly but the house stays cold, when electricity bills are far higher than expected, or when radiators feel barely warm despite the system running for hours.
Before installation: We review the proposed system design — checking heat loss calculations, heat pump sizing, radiator suitability, and system layout — to make sure it will actually perform as promised. It's the reassurance that the investment is well-placed before you commit.
Why Our Approach Is Different
We take a structured, engineering-led approach to every review. Using the information you provide, we assess system design, flow temperatures, hydraulic layout, controls configuration, and overall system behaviour.
Our aim is to explain what's happening and why in clear language so you have the technical clarity to make informed decisions and, if needed, go back to your installer with confidence.
We are not affiliated with any installer or manufacturer. Every review is independently carried out with no commercial interest in the outcome.
Our Approach
You don’t need a complicated process.
Tell me what’s going wrong, and I’ll take a look.
In most cases, we’ll go through your system together on a call I’ll explain what’s happening, what needs changing, and help you get it sorted there and then.
If anything needs following up, I’ll send you exactly what to do afterwards.
Simple, practical help no guesswork.
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