Contact us and briefly explain where you are in your heat pump journey — thinking about installation, recently installed, or experiencing an issue.
We’ll ask you to send over any relevant information such as installer paperwork, photos, system settings or fault details.
A remote consultation is arranged to review everything, explain what’s happening, and outline clear next steps.
All support is provided remotely and independently. UK Heat Pump Help does not sell, install or subcontract heat pump systems, and does not replace your installer or manufacturer.