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How Our Heat Pump Technical Review Works

How Our Heat Pump Technical Review Works

How Our Heat Pump Technical Review Works

How Our Heat Pump Technical Review Works

A clear, structured process designed to identify performance issues, optimise efficiency, and provide practical, installer-ready recommendations all carried out remotely across the UK.

A clear, structured process designed to identify performance issues, optimise efficiency, and provide practical, installer-ready recommendations all carried out remotely across the UK.

A clear, structured process designed to identify performance issues, optimise efficiency, and provide practical, installer-ready recommendations all carried out remotely across the UK.

Therapist and adult client during a professional therapy session
Therapist and adult client during a professional therapy session

Step 1

Step 1

Start Your Review

Start Your Review

Start Your Review

Start Your Review

Choose the service that best fits your situation and pay the initial deposit to begin. Once received, we’ll send you a simple form along with clear instructions on the photos, documents, and system details we need. This ensures we have everything required to carry out a proper technical assessment.
Choose the service that best fits your situation and pay the initial deposit to begin. Once received, we’ll send you a simple form along with clear instructions on the photos, documents, and system details we need. This ensures we have everything required to carry out a proper technical assessment.

Step 2

Step 2

System Assessment

System Assessment

System Assessment

System Assessment

Complete the form and return it with your information. We carefully review your submission to understand how your system has been designed, installed, and is currently operating. If anything is missing, we’ll let you know — once everything is in place, we confirm and send the link for the remaining balance.
Complete the form and return it with your information. We carefully review your submission to understand how your system has been designed, installed, and is currently operating. If anything is missing, we’ll let you know — once everything is in place, we confirm and send the link for the remaining balance.
Therapist and adult client during a professional therapy session
Therapist and adult client during a professional therapy session
a close up of a machine that is working
a close up of a machine that is working

Step 3

Step 3

Technical Review & Report

Technical Review & Report

Technical Review & Report

Technical Review & Report

After final payment, we carry out a detailed independent technical review of your system. You’ll receive a clear written report with findings, explanations, and practical guidance within 7 days — helping you understand what’s happening and what to do next.
After final payment, we carry out a detailed independent technical review of your system. You’ll receive a clear written report with findings, explanations, and practical guidance within 7 days — helping you understand what’s happening and what to do next.

Who This Is For

Who This Is For

Who This Service Is For

Who This Service Is For

Who This Service Is For

Who This Service Is For

This service is designed for homeowners who feel their heat pump isn’t performing as it should — or who want a clear, independent technical opinion on how their system has been designed, installed, or configured.
This service is designed for homeowners who feel their heat pump isn’t performing as it should — or who want a clear, independent technical opinion on how their system has been designed, installed, or configured.
Many clients come to us when their heat pump runs constantly but struggles to reach temperature, when electricity costs seem higher than expected, or when radiators feel only lukewarm despite long running times.
Many clients come to us when their heat pump runs constantly but struggles to reach temperature, when electricity costs seem higher than expected, or when radiators feel only lukewarm despite long running times.
It’s also ideal if you’re unsure whether your system has been sized or commissioned correctly, or if you simply want clarity on how it should be operating. We provide a clear, unbiased view of what’s happening and what may need attention.
It’s also ideal if you’re unsure whether your system has been sized or commissioned correctly, or if you simply want clarity on how it should be operating. We provide a clear, unbiased view of what’s happening and what may need attention.
Therapist and adult client during a professional therapy session
Therapist and adult client during a professional therapy session
a close up of a machine that is working
a close up of a machine that is working

Independent Reviews

Independent Reviews

Why Homeowners Request Independent Reviews

Why Homeowners Request Independent Reviews

Why Homeowners Request Independent Reviews

Why Homeowners Request Independent Reviews

Heat pumps can perform very well when designed and set up correctly — but small issues in system design, commissioning, or controls can have a big impact on performance and running costs. Installers and manufacturers are not always best placed to identify these issues after installation, especially where responsibility is unclear or systems involve multiple components.
Heat pumps can perform very well when designed and set up correctly — but small issues in system design, commissioning, or controls can have a big impact on performance and running costs. Installers and manufacturers are not always best placed to identify these issues after installation, especially where responsibility is unclear or systems involve multiple components.
An independent technical review provides a fresh, unbiased assessment. We focus purely on how the system is performing and why — helping you understand whether everything is working as it should, and what steps may improve it.
An independent technical review provides a fresh, unbiased assessment. We focus purely on how the system is performing and why — helping you understand whether everything is working as it should, and what steps may improve it.

Our Approach

Our Approach

Our Approach

Our Approach

We take a structured, engineering-led approach to every review.
We take a structured, engineering-led approach to every review.
Using the information you provide, we assess system design, flow temperatures, controls, and overall system behaviour to build a clear picture of how your heat pump is operating. This includes identifying potential causes of poor performance, inefficiencies, or incorrect setup.
Using the information you provide, we assess system design, flow temperatures, controls, and overall system behaviour to build a clear picture of how your heat pump is operating. This includes identifying potential causes of poor performance, inefficiencies, or incorrect setup.
Our aim is not just to highlight issues, but to explain them clearly — giving you practical, actionable guidance you can use yourself or take back to your installer with confidence.
Our aim is not just to highlight issues, but to explain them clearly — giving you practical, actionable guidance you can use yourself or take back to your installer with confidence.
Therapist and adult client during a professional therapy session
Therapist and adult client during a professional therapy session
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Contact Us

Not Sure If We Can Help?

Not Sure If We Can Help?

Not Sure If We Can Help?

Not Sure If We Can Help?

If you're unsure whether your heat pump problem can be diagnosed remotely, send us a short description of the issue and we’ll let you know if a technical review is worthwhile. No obligation.

If you're unsure whether your heat pump problem can be diagnosed remotely, send us a short description of the issue and we’ll let you know if a technical review is worthwhile. No obligation.

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