Homeowner Service
£50 total · includes VAT · no deposit needed
£50 total · includes VAT · no deposit needed
System Controller Configuration Review
System Controller Configuration Review
System Controller Configuration Review
System Controller Configuration Review
Most heat pump owners are never properly shown how to use their controls. This service gives you a clear, personalised guide to your thermostat and controller so you can use your system confidently — based on how it is currently set up. This is not a system performance review or optimisation service. We do not assess system design, sizing, or efficiency — this is purely focused on helping you understand and use your existing controls correctly.
Most heat pump owners are never properly shown how to use their controls. This service gives you a clear, personalised guide to your thermostat and controller so you can use your system confidently — based on how it is currently set up. This is not a system performance review or optimisation service. We do not assess system design, sizing, or efficiency — this is purely focused on helping you understand and use your existing controls correctly.
Most heat pump owners are never properly shown how to use their controls. This service gives you a clear, personalised guide to your thermostat and controller so you can use your system confidently — based on how it is currently set up. This is not a system performance review or optimisation service. We do not assess system design, sizing, or efficiency — this is purely focused on helping you understand and use your existing controls correctly.
✔ Satisfaction guarantee
✔ Satisfaction guarantee
✔ No hidden fees
✔ No hidden fees
✔ Delivered by email
✔ Delivered by email
✔ No engineer visit needed
✔ No engineer visit needed
Who this is for
Is this the right service for you?
Is this the right service for you?
Is this the right service for you?
We review your controller and thermostat setup and provide a simple, step-by-step guide on how to use your system — tailored to your exact controls.
We review your controller and thermostat setup and provide a simple, step-by-step guide on how to use your system — tailored to your exact controls.
We review your controller and thermostat setup and provide a simple, step-by-step guide on how to use your system — tailored to your exact controls.
You might recognise one of these situations:
You might recognise one of these situations:
You might recognise one of these situations:
Explanation of what each control and setting does
Explanation of what each control and setting does
Explanation of what each control and setting does
Step-by-step instructions for daily use
Step-by-step instructions for daily use
Step-by-step instructions for daily use
How to adjust temperature and schedules
How to adjust temperature and schedules
How to adjust temperature and schedules
Clear guidance on what each mode does (heating, hot water, timers)
Clear guidance on what each mode does (heating, hot water, timers)
Clear guidance on what each mode does (heating, hot water, timers)
Simple reference guide you can come back to
Simple reference guide you can come back to
Simple reference guide you can come back to
What's included
Everything covered in your £50 review
Everything covered in your £50 review
Everything covered in your £50 review
We review your controller and thermostat setup and create a clear, step-by-step guide showing you how to use your system — based on your existing settings.
We review your controller and thermostat setup and create a clear, step-by-step guide showing you how to use your system — based on your existing settings.
We review your controller and thermostat setup and create a clear, step-by-step guide showing you how to use your system — based on your existing settings.
✔ Review of your controller and thermostat photos
✔ Review of your controller and thermostat photos
✔ Review of your controller and thermostat photos
✔ Explanation of the key settings you actually need
✔ Explanation of the key settings you actually need
✔ Explanation of the key settings you actually need
✔ Here’s how to use your system properly
✔ Here’s how to use your system properly
✔ Here’s how to use your system properly
✔ Step-by-step instructions for daily use
✔ Step-by-step instructions for daily use
✔ Step-by-step instructions for daily use
✔ Clear explanation of what each setting does
✔ Clear explanation of what each setting does
✔ Clear explanation of what each setting does
✔ Written guide delivered by email
✔ Written guide delivered by email
✔ Written guide delivered by email
Process
How it works
How it works
How it works
Step 1
Pay online — £50 in full
No deposit, no balance to pay later. The entire service is £50 including VAT, paid securely via Stripe. You'll receive a confirmation email immediately.
Step 2
Send your photos and a short description
We'll ask for photos of your controller, thermostat, and any secondary controls or smart devices. A short description of what's confusing or what you'd like help with is useful but not required.
Step 3
We review and write your personalised guide
We assess your specific controller type and write clear, plain-English instructions for your exact setup. We remove the noise — you get only what you need, explained properly.
Step 3
We review and write your personalised guide
We assess your specific controller type and write clear, plain-English instructions for your exact setup. We remove the noise — you get only what you need, explained properly.
Step 4
Your written guide arrives by email
Delivered within 3–5 working days. Keep it saved — it's yours to refer back to whenever you need it. If anything in the guide isn't clear, just get in touch.
Step 4
Your written guide arrives by email
Delivered within 3–5 working days. Keep it saved — it's yours to refer back to whenever you need it. If anything in the guide isn't clear, just get in touch.
Your deliverable
What you'll actually receive
What you'll actually receive
What you'll actually receive
A personalised controller and thermostat guide — tailored to your system
A personalised controller and thermostat guide — tailored to your system
A personalised controller and thermostat guide — tailored to your system
✔ Delivered as a clear PDF or formatted document by email
✔ Delivered as a clear PDF or formatted document by email
✔ Delivered as a clear PDF or formatted document by email
✔ Written specifically for your controller and thermostat model
✔ Written specifically for your controller and thermostat model
✔ Written specifically for your controller and thermostat model
✔ Step-by-step instructions you can actually follow without prior knowledge
✔ Step-by-step instructions you can actually follow without prior knowledge
✔ Step-by-step instructions you can actually follow without prior knowledge
✔ Clear explanation of what each setting and mode does
✔ Clear explanation of what each setting and mode does
✔ Clear explanation of what each setting and mode does
✔ No jargon — written for homeowners, not engineers
✔ No jargon — written for homeowners, not engineers
✔ No jargon — written for homeowners, not engineers
Satisfaction Guarantee
Satisfaction Guarantee
Satisfaction Guarantee
Satisfaction Guarantee
If after receiving your guide you feel it hasn't provided useful clarity about your heat pump controls, contact us within 7 days of delivery. We'll review your concerns and, if we agree the guide didn't deliver the value we expect, we'll provide a full refund. No lengthy process — just a straightforward conversation.
If after receiving your guide you feel it hasn't provided useful clarity about your heat pump controls, contact us within 7 days of delivery. We'll review your concerns and, if we agree the guide didn't deliver the value we expect, we'll provide a full refund. No lengthy process — just a straightforward conversation.
If after receiving your guide you feel it hasn't provided useful clarity about your heat pump controls, contact us within 7 days of delivery. We'll review your concerns and, if we agree the guide didn't deliver the value we expect, we'll provide a full refund. No lengthy process — just a straightforward conversation.
